Return Policy Overview

At Orient Uniforms International LLC, we strive to provide our customers with the highest quality uniforms and garments. We understand the importance of satisfaction with your purchases. However, due to the nature of our products, there are specific guidelines concerning returns.

Customized Uniforms and Garments

  • No Returns on Custom Items: We take great care to craft uniforms tailored to your specifications. Due to their customized nature, we cannot accept returns on these items.

Reporting Issues

  • Complaint Window: If you have any concerns or issues with your order, please reach out to us within 36 hours of receiving your items.
  • Post-Sampling Policy: Once the sampling process is complete and the order is confirmed, no returns will be accepted.

Fabric and Color Disclaimer

  • Third-Party Fabric: While we aim to provide the best materials, we do not guarantee fabrics sourced from third-party suppliers.
  • Color Variations: Colors may appear differently from screen to screen. We advise customers to observe our shade cards closely. We cannot take responsibility for variations in color perception.
  • Size Charts: It's crucial to consult our size charts before placing an order to ensure the correct fit.

Washing Instructions

  • On Request: Specific care and washing instructions for our products can be provided upon request. Proper care ensures the longevity and durability of your uniforms.


We value your trust in Orient Uniforms International LLC. While we aim for perfection, we also appreciate your understanding of our return policies, which are in place to maintain the quality and integrity of our products and services. If you have further questions or need clarification on any aspect of our return policy, please don't hesitate to contact us.