At Orient Uniforms International LLC, we are committed to ensuring that our products reach you in a timely and efficient manner. Our delivery terms and conditions, outlined below, are designed to provide clarity and transparency for our valued customers in the UAE.

1. Delivery Locations

  • We deliver to all emirates within the UAE.
  • Please ensure that the delivery address provided is accurate and complete to avoid any delays.

2. Delivery Charges

  • Standard delivery charges apply to all orders unless specified otherwise.
  • Charges may vary based on the delivery location and the size of the order.

3. Delivery Time

  • Standard delivery time is 3-5 business days from the date of order confirmation.
  • Customized orders may require additional processing time, and customers will be informed accordingly.

4. Order Tracking

  • Once your order is dispatched, a tracking number will be provided via email or SMS.
  • Customers can track their orders using the provided tracking number on our website or the courier's website.

5. Failed Deliveries

  • If we are unable to deliver due to incorrect address details or unavailability of the recipient, the order will be returned to our warehouse.
  • Customers will be contacted to provide a suitable time for redelivery. Additional charges may apply for subsequent delivery attempts.

6. Custom Orders

  • For bulk or custom orders, delivery timelines may vary. Customers will be informed of the expected delivery date upon order confirmation.

7. Returns & Exchanges

  • While we strive for perfection, if there's any discrepancy with your order, please refer to our Return Policy for guidance.
  • Please note that customized uniforms and garments are not eligible for return.

8. Customer Responsibilities

  • Customers are responsible for ensuring someone is available at the delivery address to receive and sign for the order.
  • Any specific delivery instructions should be mentioned at the time of order placement.

9. Force Majeure

  • Orient Uniforms International LLC shall not be held responsible for delays or failures in delivery due to circumstances beyond our control, such as natural disasters, strikes, or transportation disruptions.


Our goal at Orient Uniforms International LLC is to provide a seamless shopping experience for our customers in the UAE. We appreciate your understanding and cooperation regarding our delivery terms and conditions. Should you have any queries or require further clarification, please do not hesitate to contact our customer service team.

Thank you for choosing Orient Uniforms International LLC. We look forward to serving you!